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RULES AND REGULATIONS

GOVERNING WATER SERVICE

 APPROVED AND ADOPTED BY THE BOARD OF DIRECTORS

 BY RESOLUTION NO.  47 ON  JULY 24, 2002

 

REGULATION NO. 7 -

CUSTOMER'S INSTALLATION 

7-1   GENERAL - The customer or developer will install at customer's or developer’s expense, corporation stop or valve, service pipe, curb cock, and curb box from the main line to the property line at a place approved and designated by the District.  The customer or developer will install a meter connection, meter box or vault (if required), back flow prevention device and/or pressure reducing valve (if required), inside piping, appliances, and all other apparatus on customer side of the point of delivery, except the District’s meter, where applicable as per Regulation 8 of these regulations, and any other equipment owned by the District.  A customer's installation shall be installed and meet the specifications of the District where installed in public rights-of-way and the District’s specifications where installed on private property.  All materials used in the construction of water services will conform to the standards of the American Water Works Association for potable water service. 

7-2   CUSTOMER'S RESPONSIBILITY - Customer shall be responsible for the customer's installation including the service pipe from the curb stop or valve to and inside the property and/or premises being served, meter box, back flow prevention device, pressure reducing valve, inside plumbing, and all appliances, apparatus and equipment on customer's side of the point of delivery, and for the water after it passes said point of delivery. 

All expenses of installing the original service, the enlargement, realignment, or abandonment of the service including the corporation stop or valve, curb stop or valve, curb box, service pipe and appurtenances shall be borne by the customer.  Customer shall be responsible for the repairing, maintaining, and replacing the customer's installation, including the service pipe from the curb stop and such other appurtenances on the customer’s side of the point of delivery.  Customer shall, at all times, keep their installation in good condition and repair, and, if not repaired within ten (10) days after receipt of written notice by the District to do so, water service to the customer may be discontinued by the District. 

The District may require customer's installation to be placed in a condition conforming with the District’s specifications, rules and regulations, State or Federal standards and the standards of good practice for similar lines or facilities before furnishing or restoring water service to any such lines or facilities. 

Customer shall notify the District of any proposed changes or increases in their installation which might overload or adversely effect the District’s facilities.  Any use of equipment by the customer which prevents the District from achieving its obligation of providing satisfactory water service to all of its customers shall be immediately corrected by the customer. 

7-3   CUSTOMER OWNED LINES AND FACILITIES - The District shall have no responsibility for operation or maintenance of any line or facilities it does not own, but the District may discontinue water service to any line or facilities or portion thereof, if, in the opinion of the District, customer’s line or facilities, or portion thereof, is in dangerous condition or may interfere with the District’s operation, provided however, that the District shall have no duty or obligation to inspect any such line or facilities. 

7-4   APPLICATION FOR INTRODUCTION OF WATER SERVICE - An application for the introduction of water service to any premises shall be signed by the owner of said premises and shall be made on the regular form furnished by the District for this purpose.  Customer shall, at the time water service is provided, pay to the District the appropriate system development fee and any outstanding charges that may apply to the service in question as per Regulations 5-7, 5-14 and 9-9.  All costs of installing the customer's installation, including corporation stop, or valve, service pipe, curb cock, curb box, and the meter box, if required, shall be borne by the customer.   

7-5   INSTALLATION OF CUSTOMER'S SERVICE AT THE MAIN - Customer's service, when first being installed and tapped at the main, shall be installed by a Contractor, with the appropriate insurance coverage’s, bonding and permits, that has been approved by the District as per Regulation 5-15 of these regulations with the Contractor providing a two (2) year warranty as per Regulation 5-4(4) of these regulations.  Arrangements for the installation of the service shall be made with the District after the appropriate forms have been filed and approved by the District.  The customer is responsible for all costs associated with the installation and repair of the service and any expenses of the District related to the customer's service installation.  

Whenever a tap is made through which regular service is not immediately desired, the applicant requesting said service will bear the entire expense of tapping the main and installing the customer's installation from the water main to the premises to be served.  

7-6       LOCATION OF CUSTOMER'S INSTALLATION - Customer's installation shall be connected to the water main in the public right-of-way abutting and fronting the premises to be served and within the limits of the property's frontage on said right-of-way.  In addition, the service pipe of the customer's installation shall be installed perpendicular to the water mains axis, perpendicular to the right-of-way and in accordance with Regulation 7-1 of these regulations.  In any case, the location and arrangement of all service lines shall be approved by the District prior to construction of such facilities.   

Unless otherwise authorized by the Board in writing with the proper permits and easements obtained, the customer's installation application proposing to have the service pipe located in the following manner will not be approved by the District: 

1.  A customer's installation having the service pipe located parallel to, and within, public rights-of-way; 

2.  A customer's installation having the service pipe located so as to cross private property not owned by the customer requesting the installation; 

3.  A customer's installation having the service pipe located in or along alleys; 

4.  A customer's installation having the service pipe located so as to cross public rights-of-way to effect the interconnection of different parcels of land; 

5.  A customer's installation having the service pipe located in violation of sound District practices. 

7-7   ARRANGEMENT OF CUSTOMER'S INSTALLATION - Customer's installations shall in all cases be so arranged that the supply of water to each premise, dwelling, or building may be controlled by a separate curb cock, placed one (1) foot from the property line in the public right-of-way, or at a place agreed to by the District, under rules established by the District.

 The following arrangements for customer's installations will not be permitted or allowed by the District: 

1.  A customer's installation arranged to have domestic service pipes interconnected with private fire lines or facilities;    

2.  A customer's installation arranged with the customer's service pipe installed parallel to the property line of a said side street so as to effect a connection to a water main which does not abut the property desiring water service; 

3.  A customer's installation proposing to have a branch pipe connected to a customer's service pipe at a point upstream of the District’s meter; 

4.  A customer's installation providing service to more than one (1) premise from a single customer's installation unless approved by the Montana Department of Environmental Quality and the fees for such installation assessed by the Board are paid in full; 

5.  A customer's installation providing more than one (1) domestic customer's installation per individual building and/or structure, excluding condominiums or apartment complexes/houses approved by the Board, unless approved by the Montana Department of Environmental Quality and the fees for such installation assessed by the Board are paid in full; 

6.  A customer's installation providing service to more than one (1) building by extending the interior plumbing from one (1) building to another; 

7.  A customer's installation providing private service pipes and/or mains crossing public rights-of-way to effect the interconnection of properties under one (1) ownership. 

7-8   MINIMUM DIAMETER OF SERVICE PIPES - The minimum diameter of service pipes to be installed to serve any property shall be three-quarter (3/4) inch.  Service pipes installed to replace existing service pipes may be equal to the diameter of the service pipe that is being replaced, but under no circumstances, less than three-quarter (3/4) inch in diameter.  In addition, service pipes for customer's installation shall conform to American Water Works Association Standards for potable water service pipe and be of uniform diameter from the water main in the street to the District’s water meter installation.  When it is desired by the customer to increase the service pipe size either during replacement or for any other reason, the customer or customer’s representative will first contact the District and pay any District fees associated with the increase in service pipe size prior to installation.   

7-9   DEPTH OF BURY OF SERVICE PIPES - The service pipe must be laid at least six (6) feet below the established street grade and at least six (6) feet below the surface of the ground on the customer's premises or at a standard depth, designated by the District.  

7-10    RELOCATION OR ENLARGEMENT OF PERMANENT CUSTOMER'S INSTALLATION - Once a customer's installation has been installed to serve a particular premise, such installation shall be deemed to be permanent by the District and shall not be transferable to serve other property nor shall such customer's installation be relocated or enlarged to serve the same property unless customer, upon application to and approval by the District, agrees to pay for all costs associated with the accomplishment of said work in accordance with Regulation 7-8 and 9-9 of these regulations.

7-11    MISCELLANEOUS DEVICES – The District may require a customer to install, as a condition of continued water service and at the customer’s expense, an approved back flow prevention device that the District deems necessary to protect its facilities, its service products, or it’s customers/users’ facilities.  The District may advise a customer to install at the customer’s expense, an approved expansion tank, an approved pressure reducing device, an approved pumping device, or any other similar type device.  The customer shall be responsible for the testing, operation, and maintenance of such devices.  The District may also require the customer to submit test results on such devices certifying that the devices have been checked by an authorized service representative and are in good working order. 

7-12    DISCONNECTION OF ABANDONED CUSTOMER'S INSTALLATION AND FIRE LINES - In the event any customer's installation or fire line, that is or has been delivering water to any premise, is abandoned for any reason whatsoever, it shall be the responsibility of the owner thereof to have the customer's installation or fire line disconnected from the District’s water main and the corporation cock or service valve capped.  Said work shall be at the owner's expense.  Upon written request and approval by the District, such work shall be performed by a contractor approved by the District as per Regulation 5-15 of these regulations and inspected by a District agent, and all expenses, including any District expenses involved with the abandonment, shall be the responsibility of the owner, according to Regulation 9-9 of these regulations.

7-13   ABANDONMENT OF CUSTOMER'S INSTALLATIONS AND FIRE LINES - When a customer's installation or fire line has been in regular use and has been turned off, or if a customer's installation has never been turned on, then:

1.  It shall be designated by the District as an inactive customer's installation or fire line; 

2.  If the existing inactive customer's installation or fire line is nonstandard, or if it is physically impossible to reactivate said customer's installation or fire line because of its age, condition, size, or for any other reason, then such customer's installation or fire line shall be deemed abandoned; and 

3.       When any customer's installation or fire lines is inactive five (5) years or more, it may be deemed abandoned.   At it’s discretion, the Board may order the same to be disconnected.  The cost of the disconnect shall constitute a lien on the property previously served.   

7-14   LIABILITY OF DISTRICT – The District shall only be responsible to a customer for providing water service in accordance with the conditions set forth herein.  The District shall not be responsible for inconvenience, damage, or injury to persons or property resulting from termination, discontinuance, or interruption of the District’s water service to any property.  

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